August 20th, 2026
Usability Improvement
Need a quick refresher on how to do something in Orah? Now the answer is one click away. A "How to" help button shows up right on the screen you're working on — in select attendance, school settings, and passes pages — with a video, a help article, and a way to reach support, all without leaving the page.
Look for the blue "How to" link with a question mark icon at the top of the screen. It's contextual, so it always matches what you're doing — on My Schedule, for example, it reads "How to take attendance." Click it and a modal opens with a short video walkthrough, a link to the full help article, and the option to email support or chat with Fin, our support assistant.
You'll find these buttons across attendance settings, reconciliation, insights, records, alerts, roll settings, and school management — with more areas planned.
When you're mid-task and can't remember how a setting works, you shouldn't have to stop and go searching for it. Now the help you need is right there in the flow — a quick video, an article, or a real person to ask — without losing your place. It's a small thing that adds up during a busy school day, when every minute saved on "how do I..." is a minute back in your day.
Look for the blue "How to" link and question mark icon at the top of your screen
Click it to open the help modal for whatever you're working on
Watch the short video walkthrough, or open the full help article for more detail
Ask Fin or email support if you need a hand
Click the question mark icon any time you want to bring the modal back
Give it a try next time you're unsure how something works — and if you spot a screen that could use one of these buttons, let your CSM know.