June 17th, 2026
Usability Improvement
Staff can now change the pass type on a submitted request directly from the pass modal. No need to ask students or parents to start over.
From the Requested tab, open any pending pass and click Change Pass Type — visible by default, no extra steps needed. Select from any pass type you have permission to create, fill in the required fields, and save. The pass resets to Pending and follows the new type's approval workflow automatically. The change is logged in pass history, and students and parents see the updated type reflected in their apps. For recurring passes, the type change applies to all instances.
When a student submits using the wrong pass type, you can fix it in seconds. No back-and-forth, no asking anyone to resubmit — just make the correction and keep things moving.
Open the pass from the Requested tab
Click Change Pass Type in the pass modal
Select the correct type from the list
Complete the required fields and save — the pass resets to Pending and follows the new approval workflow
To discard at any point, tap Cancel to keep the original pass unchanged. Questions? Reach out to your CSM.