Ability to Disable Endorsement Request Emails

Staff members who are listed as available endorsers receive an email every time a student requests a pass and selects them as the endorser. These emails are sent even when the staff member has disabled all email notifications in their personal notification settings.

For staff managing a large number of students and passes, this can result in dozens of emails per hour and makes it difficult to manage their inbox while teaching.

Requested improvement:
Add a notification setting that allows staff to remain available as an endorser and continue using the My Endorsements list, while independently disabling email notifications for individual endorsement requests.

Ideally, staff should be able to:

  • Remain on the school's endorsement list.

  • Continue appearing as an available endorser to students.

  • Continue using My Endorsements to find and manage their students' passes.

  • Turn off email notifications for endorsement requests without being removed as an endorser.

Why this matters:
The current workaround is to remove the staff member from the endorsement list, but that prevents students from selecting them as an endorser. For staff who rely on the endorsement list to manage passes, this is not a viable solution.

Who is this feature for?
Staff
Platform
Desktop, Mobile Phone
What problem would this new feature help your school solve?
Notification emails spam
How often does this problem happen?
Daily
Describe the impact on your school if this problem remains unsolved?
Product adoption among staff
Please list any other tools or platforms that you know of that offer similar functionality.
NA

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Upvoters
Status

In Review

Board

General

Date

1 day ago

Author

Jennifer Anderson

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