Make the creation of attendance concerns in alerts options

Currently when creating a new alert, you must select one of the available options for the status of an automatically created attendance concern.

While this is great for most use cases, we’ve found that we have a few duplicate alerts setup so that we can send one email to course staff and a differently worded email to department heads. Because of this, two attendance concerns get created for the “same” alert when only one is needed.

The solution I’m proposing to this issue is to make opening an attendance concern optional. I’m sure there’s many other ways to deal with this though.

Who is this feature for?
Everyone viewing or managing attendance concerns
Platform
Desktop
What problem would this new feature help your school solve?
This would help us solve issues of multiple attendance concerns being opened when we have duplicate alerts
How often does this problem happen?
Weekly
Describe the impact on your school if this problem remains unsolved?
In general, attendance concerns will start to become very messy with inaccurate numbers and duplicate entries for the same "concern"
Please list any other tools or platforms that you know of that offer similar functionality.
Not that I know of

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Upvoters
Status

Backlog

Board

General

Date

About 2 months ago

Author

John Arrandale

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