Requested by: Casey Brealy, Dean of Boarding, Nudgee College
Source: Intercom 215475482005488
Current behaviour
When one parent submits a leave or pass request, the other parent receives the email notification, but the request does not appear in their Family app until it is scheduled or activated. Until that point the second parent has no in-app record that a request exists.
What's being asked for
Make a pending request from one parent visible to the other parent in the app at the point of submission, rather than only once it has been scheduled.
Why it matters
In boarding, both parents are often coordinating a student's leave separately. Without in-app visibility the second parent can't see what has already been asked for, which leads to duplicate requests and parents contacting the boarding office to confirm what was submitted.
Notes
Originally raised as a bug (email notification fires but app visibility doesn't follow) and reclassified β the email side is working as designed. Casey has been asked to submit this via the portal so she can be updated directly.
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In Review
General
3 days ago

Casey Brealy
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In Review
General
3 days ago

Casey Brealy
Get notified by email when there are changes.