Pass Issued Notification for Staff, Parents, and Students

Problem:
Schools currently have no way to automatically notify relevant stakeholders when a pass has been provided to a student. While pass workflows support approvals and other actions, there is no notification trigger for the moment a pass is issued or becomes active.

Requested Enhancement:
Add the ability to send automated notifications when a pass is provided to a student.

Notification recipients should be configurable and could include:

  • Specific staff members (e.g. Attendance Managers, Boarding Staff)

  • The student

  • Parents/Contacts

Notification methods could include:

  • Email

  • Push notification

  • SMS (where enabled)

Use Case:
A school would like medical passes to automatically notify 2–3 attendance managers and the student's parents when the pass has been issued. This would ensure all relevant parties are aware that the student has been granted permission and improve communication between attendance staff, boarding staff, students, and families.

Expected Outcome:
Administrators can configure pass-issued notifications within the pass setup or workflow configuration, selecting recipients and delivery methods based on their school's requirements.

Who is this feature for?
Admins
Platform
Desktop
What problem would this new feature help your school solve?
A school would like medical passes to automatically notify 2–3 attendance managers and the student's parents when the pass has been issued. This would ensure all relevant parties are aware that the student has been granted permission and improve communication between attendance staff, boarding staff, students, and families.
How often does this problem happen?
Daily
Describe the impact on your school if this problem remains unsolved?
Schools must rely on manual communication processes to inform attendance staff, boarding staff, students, and parents when a pass has been issued. This creates additional administrative workload, increases the risk of missed communications, and can lead to situations where key stakeholders are unaware that a student has been granted a medical or other type of pass. For time-sensitive passes, the lack of automated notifications may result in confusion, delays in student support, and inconsistent record-keeping across teams responsible for student wellbeing and attendance management.
Please list any other tools or platforms that you know of that offer similar functionality.
None

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Upvoters
Status

Backlog

Board

General

Date

2 months ago

Author

Andres Maruri

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